Site Policies
Returns, Denial & Cancellations
The Bunker Gun Shop maintains the right to handle returns and cancelations at their discretion, and makes no guarentee that any order will be eligible for return or exchange. Please exercise caution prior to ordering and ensure that the items you purchase are the correct items you desire. If you have questions about a product, we strongly encourage you to reach out to us prior to ordering for clarification.
If any part of your order is incorrect, please reach out to us within 7 days of receipt and request an Return Merchant Authorization. If the item is returned unopened in the original box, we will exchange it or offer you a refund, based on your original method of payment. Orders that were correct but deemed eligible for return will result in a 25% restocking fee. The product must be returned within 7 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.
All denials are subject a 25% Retocking Fee, plus $100.00 Denial Fee for all orders.
Please note that not all products will be eligible for return, refund or exchange. Due to the high volume of counterfeit products and fraudulant activity, we are unable to accept returns of electronic sights, night vision equipment, optics and optical accessories. Please verify that you are selecting the correct product you desire prior to ordering. If there is a factory defect with a product, please contact the manufacturer in order to have the item serviced, repaired, or replaced.
IF YOU DO NOT PICK UP YOUR IN HOUSE ORDER AFTER 90 DAYS, ITS CONSIDERED ABANDONED AND YOU WILL NOT BE ELIGIBLE FOR REFUND/ PARTIAL REFUND!
Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. Firearms, once transferred to buyer.
4. Illumination devices, electronic sights, optics and night vision equipment.
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
Website Disclaimer
Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.
General Firearm Sales
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
Customer Service
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page or email ShopBunker@yahoo.com.
Consumer Data Privacy
We respect your privacy and are committed to protecting it.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
Secure Transmission
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure.
Order Fulfillment
We ship UPS, FedEx, or USP and tracking numbers are available for items shipped via UPS and FedEx. We ask if you can not wait the full processing time, please do not place an order until you have the time to do so.
Online Price & Description Errors
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Seller will be the final arbiter of discrepancies in the online catalog.
Ammunition Purchases
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with or without adult signature required (based on location requirement). Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.
*All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*
Minimum Order
For orders to be shipped directly to you, our store has set minimum order subtotals. We will not accept / process orders for less than this amount, if shipping is required, however, you’re more than welcome to pick up the items at our store.